For dental offices
The Dental Answering Service That Fills Your Chairs
A new-patient call that reaches voicemail creates an opportunity for that patient to continue calling other practices.
Front desk is checking in patients and cannot grab line two.
Lunch hour is when patients call, and when nobody answers.
After 5 PM, tomorrow's cancellations go unfilled.
What a call sounds like
Illustrative call example — not a real recording
'I need a cleaning and I am a new patient.' The AI collects their info, checks insurance questions you choose, and books them into an open slot in your schedule.
Calendar booking today, your tools next
Booking works with Google Calendar and Outlook today, with click-to-accept invites for you and the customer. On the roadmap for dental offices, in the order customers ask:
Tell us what you run and we prioritize it.
One call, start to finish
Illustrative call example — not a real recording or measured timing
- 1
12:15 PM, your front desk is at lunch and line two rings: 'I'm a new patient and my crown just came off.'
- 2
Amelia answers on the first ring, no hold, no phone tree.
- 3
She runs your new-patient flow: name, callback number read back digit by digit, email spelled out and confirmed, insurance carrier if you want it collected.
- 4
A lost crown fits your 'same-week urgent' rule, so she offers the Thursday 9 AM slot your team keeps open for urgent work, or Friday afternoon.
- 5
Caller picks Thursday. Both sides get a click-to-accept calendar invite, and your front desk sees the booking with the full transcript when lunch ends.
- 6
If the caller had said 'swelling and fever,' your emergency rule kicks in instead: she gives the exact after-hours guidance you wrote and escalates to a human immediately.
- 7
Anyone who asks for a person at any point gets transferred, not argued with.
New patients booked, not messaged
The most valuable call a practice gets is a new patient, and they call at exactly the moments your front desk cannot answer: lunch, after five, and while checking someone in. Amelia answers every one of those calls on the first ring, runs the intake you approve, answers the routine questions (hours, location, parking, what to bring, whether you take their insurance carrier), and books them into a real slot. Your team walks in to a scheduled patient instead of a voicemail that never calls back.
Cancellations get backfilled instead of eaten
When tomorrow's 2 PM cancels at 6 PM tonight, a phone that answers after hours is how that slot gets refilled. Callers asking for 'anything sooner' can be offered exactly the openings you release. Every booking sends click-to-accept calendar invites to both sides, which is also how no-show rates come down: the appointment lives on the patient's own calendar with a reminder.
What she will and won't say
Amelia answers office questions and books appointments. She does not give clinical advice, quote treatment prices you haven't approved, or improvise on medical questions. Anything clinical gets one response: the guidance you wrote for that situation, or a handoff to your team. You control every rule, and every call has a recording and transcript so you can verify exactly what was said and correct anything with the 'fix this answer' button.
Emergencies follow your protocol, word for word
You define what counts as a dental emergency: uncontrolled bleeding, facial swelling with fever, trauma to a tooth. For those calls she stops booking, gives the exact instructions you approved, and escalates to your on-call line immediately. For a life-threatening situation, she tells the caller to hang up and call 911 first. Nothing about urgency is left to improvisation.
A note on HIPAA, stated plainly
We do not currently claim HIPAA compliance and do not yet offer business associate agreements. Calls and transcripts are encrypted, access is limited to your logins, and the AI collects only what you configure. If your practice routes protected health information by phone, review HHS guidance on business associates before using any vendor, including us. We would rather tell you that honestly on the sales page than surprise you after.
The math against a bigger front desk
The U.S. Bureau of Labor Statistics reports median receptionist pay of $38,010 a year, and a human still covers one line, forty hours a week. Amelia is $99 a month at the founding price with 250 minutes included, then $2 a minute, capped at $200 unless you raise it, answering every line at once, around the clock. There's a 14-day free trial, so the experiment costs you a forwarded number.
Common questions from dental offices
Can the AI schedule into my practice software?
It books into your connected calendar today. Direct practice-management integrations are rolling out. Your team confirms new patients in one click.
What about HIPAA?
We do not currently claim HIPAA compliance or offer business associate agreements. The AI collects only what you configure, and calls are stored encrypted. If your practice handles protected health information, review HHS business-associate guidance before routing patient calls through any vendor.
Will patients hang up on an AI?
Most patients just want an answer and an appointment. The AI is polite, fast, and books in under two minutes. Anyone who asks for a human gets your voicemail or your on-call line, your choice.
Can it handle insurance questions?
It can collect the caller's carrier and plan details, and answer yes/no participation questions from a list you approve. It never promises coverage; benefits verification stays with your team.
Does it speak Spanish?
Yes, automatically. It hears the caller's language and runs the whole call in English or Spanish, including the booking.
What happens on a dental emergency call?
Your protocol runs, word for word: the instructions you wrote for that situation, then immediate escalation to your on-call line. Life-threatening situations get told to call 911 first.
How much does a dental answering service cost?
Ours is $99 a month at the founding price with 250 minutes included, then $2 a minute, capped at $200 unless you raise it. Spam calls and hangups under 15 seconds are free.
Can my front desk fix a wrong answer?
Every call has a 'fix this answer' button next to its transcript. Tell us what she should have said and she is retrained within one business day.
Give your business a 24/7 AI receptionist
Founding customers get hands-on setup and locked-in pricing. Want to hear her first? Call the live demo any time: (832) 979-5957
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