Answering callsNew
24/7 AI call answering
Every call answered on the first ring, day or night, even several at once, by an AI receptionist that sounds like your front desk.
What it does
Amelia picks up every call to your business on the first ring, any hour, holidays included. She greets callers with your business name, answers questions from what you told her, and takes care of the call instead of sending it to voicemail.
How it works on a call
- 1Forward your missed or after-hours calls to your Amelia number. We set it up with you.
- 2Amelia answers on the first ring with your business name and greeting.
- 3She answers questions, books the job or takes a message, using your call script.
- 4The call lands on your Calls tab with a recording, a transcript and a short summary.
Who it's for
- Plumbers, HVAC and electricians who get emergency calls at night
- Law and dental offices that close at 5 but get calls at 7
- Owner-operators who can't answer while they're on a job
Price and plan
Included in every plan at no extra cost. 14-day free trial.
Part of every plan. See pricing.
24/7 AI call answering: questions
Can Amelia answer more than one call at a time?
Yes. Several callers can reach her at the same moment and nobody hears a busy signal.
Do callers know they are talking to an AI?
If a caller asks, Amelia tells them she is the business's AI receptionist. Anyone who wants a person is transferred right away.
Does 24/7 AI call answering cost extra?
No. It is part of every plan. Plans start with a 14-day free trial, and we set everything up with you.
Related features
Bilingual English and Spanish answering
Amelia hears the caller's language and holds the whole call in English or Spanish. No phone menus, no transfers, no extra charge.
Instant transfer to a person
Callers who ask for a person, or sound frustrated, are connected to your cell right away. Amelia never traps anyone in a loop.
Spam call screening
Robocalls, spam, wrong numbers and hangups under 15 seconds are screened out and never count against your minutes.
See it work on your own phone line
14-day free trial. We set it all up for you.