Dashboard & teamNew
Email templates
Change the wording of the emails you get about bookings, texts and reports, with a live preview from your real calls.
What it does
The emails you get about new bookings, text conversations and more can be reworded to fit how your team works. Reset to the default any time.
How it works on a call
- 1Go to Settings, then Email templates.
- 2Pick an email, like New booking or Morning digest.
- 3Change the subject and body, using placeholders like the caller's name.
- 4Preview it with your latest real call or booking, then save.
Who it's for
- Offices that forward booking emails to a shared inbox
- Owners who want the important part at the top
- Teams that sort email with rules and filters
Price and plan
Included in every plan at no extra cost. 14-day free trial.
Part of every plan. See pricing.
Email templates: questions
Can I go back to the original wording?
Yes. Each template has a reset button.
Which emails can I change?
The emails you get about bookings, the morning digest, texts, reviews and more. Billing and receipt emails stay standard.
Does Email templates cost extra?
No. It is part of every plan. Plans start with a 14-day free trial, and we set everything up with you.
Related features
7 AM call digest
One email at 7 every morning: who called overnight, what they wanted, what got booked, and who needs a callback.
Call recordings, transcripts and Fix this answer
Every call recorded, transcribed and summarized in your dashboard. Tap Fix this answer and Amelia is retrained within a business day.
Customer database with tags and custom fields
Every caller saved as a customer with their calls, bookings and texts in one place. Tags, custom fields and extra intake questions.
See it work on your own phone line
14-day free trial. We set it all up for you.