For locksmiths
24/7 Answering Service for Mobile Locksmiths
A person locked out at midnight calls locksmiths until one picks up, and a line that goes to voicemail gives them their reason to dial the next one.
Lockouts happen at every hour, and every one feels urgent to the caller.
You are mid-job with picks in a lock when the next call rings.
Callers standing outside will not wait for a callback.
What a call sounds like
Illustrative call example — not a real recording
'I'm locked out of my apartment and my phone is at 5 percent.' Amelia gets the address, notes the caller's statement that it is their residence — your tech verifies lawful access on site by your procedure — quotes your service call range if you want one given, and sends your tech everything in writing.
Calendar booking today, your tools next
Booking works with Google Calendar and Outlook today, with click-to-accept invites for you and the customer. On the roadmap for locksmiths, in the order customers ask:
Tell us what you run and we prioritize it.
One call, start to finish
Illustrative call example — not a real recording or measured timing
- 1
11:30 PM. Someone is locked out of their house with dinner guests arriving; you are finishing a rekey across town.
- 2
Amelia answers on the first ring: 'Thanks for calling, this is Amelia. How can I help you?'
- 3
She sorts the call the way you taught her: residential lockout, car lockout, business, or a rekey and hardware job for tomorrow.
- 4
For a lockout she gets the exact address, confirms the caller's callback number from caller ID, and asks the questions you set — deadbolt or knob, anyone with a spare key, any urgency like a child or pet inside.
- 5
A report of a child locked in a vehicle gets emergency guidance first: for a hot car, the caller is told to call 911 immediately, before anything else — while your phone rings in parallel.
- 6
She gives the pricing language you approved, word for word, and never invents a number. Arrival expectations are only given the way you configured them — or left to the tech to call with a real ETA.
- 7
Your phone shows the written picture: address, situation, callback number. Tomorrow's rekeys are booked on the calendar with invites.
Lockouts are won on the first ring
A locked-out caller on a doorstep is not waiting for callbacks. They work down the search results until a voice answers, and a missed call is usually a missed job. Amelia answers at every hour, is built to handle several calls at once, and does the one thing that keeps a caller from dialing the next number: takes the request properly — address, situation, and a callback number confirmed with the caller — and gets it to your tech in writing.
Car, home, business — each gets its own script
A car lockout in a parking garage, a homeowner on the porch, and a store manager who can't open the shop at 7 AM are different jobs with different questions. You set what Amelia asks for each: vehicle make and year for automotive, deadbolt versus smart lock for residential, and the account routing for commercial customers. Rekeys, lock replacements, and safe work become booked appointments rather than urgent dispatches, so your day work and night work stay separated the way you run them.
Straight pricing language protects your reputation
Locksmithing has a bait-and-switch reputation problem that honest operators pay for. Amelia can help you run against it: she quotes exactly the pricing language you wrote — a flat service call, a quoted range, or a clear statement that the tech confirms on arrival before any work starts — and never freelances a number. Every call is recorded and transcribed, so if a caller later disputes what was quoted, you have the tape.
What it costs against a night of missed lockouts
Plans start at $99 a month at the founding price with 250 minutes of conversation included, then $2 a minute, capped at $200 unless you raise it. Spam, robocalls, wrong numbers, and hangups under 15 seconds never count. Whether that pays for itself depends on your call volume, how many callers are qualified leads, your close rate, and your job values — the calculator on our homepage runs your own numbers. The 14-day free trial includes 30 minutes of talk time, so you can judge her on real calls before paying anything.
Common questions from locksmiths
What happens when someone calls my locksmith business at midnight?
Amelia answers, gets the address and situation, confirms the callback number with the caller, gives your approved pricing language, and sends you the whole request in writing. Rekeys and hardware jobs get booked for daytime slots. Verifying lawful access stays with your tech, using your procedure.
Can she handle car, home, and business lockouts differently?
Yes. Each gets the questions and routing you set — vehicle details for automotive, lock types for residential, account handling for commercial.
Will she quote prices?
Only your words: a flat service call, a range, or 'the tech confirms on arrival.' She never invents a number, and every call is recorded if a quote is ever disputed.
What about a child or pet locked inside?
For a child in a hot vehicle, Amelia's script tells the caller to call 911 immediately — that never waits on a locksmith. Your phone rings in parallel, and other urgent situations follow the rules you set.
How much does a locksmith answering service cost?
Plans start at $99 a month at the founding price with 250 minutes included, then $2 a minute, capped at $200 unless you raise it. Spam calls are free.
Does she answer in Spanish?
Automatically. She hears the caller's language and runs the entire call in English or Spanish.
Can she book rekeys and lock upgrades on my calendar?
Yes — Google or Outlook with click-to-accept invites for both sides. Field tools like Jobber and Workiz are on the roadmap in the order customers ask.
What if the caller wants to talk to me directly?
One short line and an instant transfer to your cell the moment they ask or sound frustrated.
Give your business a 24/7 AI receptionist
Founding customers get hands-on setup and locked-in pricing. Want to hear her first? Call the live demo any time: (832) 979-5957
Also see: answering service for towing companies · garage door answering service
Related features: how the human handoff works · bilingual answering